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Shipping & Delivery Policy

Domestic Orders

Standard Delivery: Estimated delivery time spans to 3 - 5 working days.
Express 24hrs Service: 1 working day (excluding weekends and public holidays) – USA and UK only 
NOTE: We work Monday – Friday, so the delivery timescales mentioned above exclude any Saturdays, Sundays and public holidays.
How much will the delivery cost me?
Please see delivery fee’s at checkout.
How long does your order processing take?
Orders placed before 14:00 GMT are processed the same day. Any orders placed after that are processed on the next working day. (DUE TO COVID-19 PLEASE ALLOW UP 7 DAYS)
How long will it take for the items to reach me?
It takes 3-5 working days when shipped via Standard Service.

IMPORTANT
  • Your order will be dispatched within 24 hours of placing your order
  • You must check the packaging of the item after receiving and report to us within 24 hours by email or telephone in case the item is damaged/faulty or not shown as described
  • Please note that our timescale excludes weekends and public holidays. Any order placed before 14:00 GMT will be processed the same day. Orders placed after that will be processed on the next working day
  • Some items may vary in logos and designs due to manufacture/dye process from time to time
  • Though 99% of our deliveries take place within the estimated timespan, there can be some unexpected delays at the delivery company’s end
  • It may be advisable to check with your neighbours to see if a parcel has been left with them. Check any outhouses you might have where the package may be left if it cannot fit through your letterbox or contact your local sorting office to see if the item has been returned to the depot as undelivered and awaiting collection.
  • You will receive an email from us as soon as your item has been dispatched.

International Orders

We deliver in EUROPE, UK & CANADA.
UK & Europe: Standard Mail (4 – 6 working days)
UK & Europe: Express Delivery (2 – 3 working days)
Canada: (4 – 8 working days)
IMPORTANT: Please note that the responsibility of any customs taxes and other such taxes imposed in your country lies on you and not on the Dorus Technologies.
How much will I be charged for an international delivery?
Shipping charges are applied at the checkout after considering the package weight and destined country.
Please allow 10 working days from dispatch of your order before notifying us of any late deliveries. We would appreciate your positive feedback if you are satisfied with our items and services. Please leave your feedbacks on our website. We guarantee you of excellent communication, 100% refund and 100% replacement. Your satisfaction is the most important milestone for us.

Contact us: +1-866-883-3499

Email us: contactus@dorus-tech.com

Dorus Technologies,
N Orange Street Wilmington,
DE 19801
USA

UK - Reading